topic Re: eARC not working, no volume on tv in What's On

eARC not working, no volume on tv

Rich2720 — Fri, 05 Sep 2025 13:37:41 GMT

Set up my new Denon speaker, selected eARC setting in sound. No sound coming out of TV speakers when selecting eARC.

Re: eARC not working, no volume on tv

Annie+UK — Fri, 05 Sep 2025 13:41:08 GMT

You have posted in the SKY GO forum, this is not the correct place for you to get help

Please answer the following question so that your thread can be moved to the correct place, where you're more likely to get help with your query

Which Sky TV Service do you have?

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Re: eARC not working, no volume on tv

BenJoBanjo — Fri, 05 Sep 2025 15:39:07 GMT

@Rich2720 wrote:
Set up my new Denon speaker, selected eARC setting in sound. No sound coming out of TV speakers when selecting eARC.

That's correct. If you use eARC then all audio is sent to the external sound device you have the other end of the HDMI cable attached to. The TV speakers will be muted. Depending on your TV there might be a setting to allow the TV speakers to have audio too, but there can often be syncing issues resulting in a very echoey sound.