topic Weather affecting signal in What's On

Weather affecting signal

Jpean — Sat, 30 Aug 2025 10:33:46 GMT

Is reply about poor disc reception saying caused by bad weather an acceptable answer? Don't pay all this money to be told can't watch tv when windy and wet 😢

Re: Weather affecting signal

GD1 — Sat, 30 Aug 2025 10:42:51 GMT

@Jpean Your post has been moved from the email board as that is not an email route to Sky but is for customers with Sky/Yahoo email account issues.

You're also not replying to Sky customer services so they won't see this post.

I also presume your referring to your Dish, no a disc?

Which TV box do you have Sky+HD or Sky Q, if irt's the former Sky no longer support this system, you will need to employ the services of a independant dish installer.

Re: Weather affecting signal

Annie+UK — Sat, 30 Aug 2025 10:41:39 GMT

Sky cannot be held accountable for bad weather, rain between you and the satellites will block the signal

If wind is causing issues then it is your dish then needs attention

Re: Weather affecting signal

Daniel0210 — Sat, 30 Aug 2025 10:42:16 GMT

@Jpean

I think you mean dish. Satellite signals can be affected by heavy rain, wind and snow and also if rain gets into the wiring from the dish.

Whatever answer you're referring to could be perfectly acceptable in the right context.

Re: Weather affecting signal

Jpean — Sat, 30 Aug 2025 10:46:23 GMT

Thanks so are Sky responsible for the dish?

Are we not able to receive signal now through internet without a dish?

Re: Weather affecting signal

Annie+UK — Sat, 30 Aug 2025 10:47:38 GMT

@Jpean wrote:

Thanks so are Sky responsible for the dish?

Are we not able to receive signal now through internet without a dish?

Which Sky TV Service do you have?

• Sky Plus (Satellite box)
• Sky Q (Satellite box)

Re: Weather affecting signal

GD1 — Sat, 30 Aug 2025 10:52:27 GMT

@Jpean wrote:

Thanks so are Sky responsible for the dish? No it's your dish, however you need to answer which box you have

Are we not able to receive signal now through internet without a dish? Not if you have Sky+HD or Sky Q, you would need Sky stream for that.