topic Re: Netflix in What's On

Netflix

Scou5e89 — Tue, 19 Aug 2025 17:42:52 GMT

Why have I got someone else's Netflix account on my tv when I pay for premium Netflix not been able to watch it for months

caesarome — Tue, 19 Aug 2025 18:23:34 GMT

Have you logged out of the app and then back in with your details ?

Scou5e89 — Tue, 19 Aug 2025 18:40:28 GMT

Yeah an it's not letting me sign in

caesarome — Tue, 19 Aug 2025 18:48:14 GMT

You will need to contact Netflix themselves for help with this and once you have then you then need to change the password on the Netflix account:

Scou5e89 — Tue, 19 Aug 2025 18:50:17 GMT

It's saying contact sky directly for a package but I pack them for 1

Scou5e89 — Tue, 19 Aug 2025 19:36:13 GMT

My missus as made a new account with Netflix how do I connect it to sky

MarkGoldsmith — Tue, 19 Aug 2025 19:56:45 GMT

@Scou5e89 wrote:
My missus as made a new account with Netflix how do I connect it to sky

If your sky account is already linked to another Netflix account, you need to contract Netflix and ask them to unlink your old Netflix account.

The link is all done on the Netflix end, there is nothing Sky can do.