https://helpforum.sky.com/t5/What-s-On/Disney-plus/m-p/5038611#M157724 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4435391">@Misty211</a>&nbsp; &nbsp;I am not sure if you realise but this is a Sky customer forum and not Sky themselves. &nbsp;We do our best to try and advice fellow customers but I think in this case it needs a phone call to Sky to establish what is happening with your payments something we would have no access to.</P> Fri, 18 Jul 2025 08:55:19 GMT Stephen+Mourton 2025-07-18T08:55:19Z https://helpforum.sky.com/t5/What-s-On/Disney-plus/m-p/5037745#M157670 <P>I pay Disney plus on my bill but cannot watch Disney plus through app unless I set up another subscription how can I get to watch this problem has been an issue for many months x I also pay for Netflix through sky bill of £9.something and Netflix are charging me £12.99 but I don't know what one to cancel as I don't know which is on my tv x the issue happened when Netflix app said log in so logged in and didn't realise another payment was set up doing this so been paying for months the£12.99 as above x please help also I would like to cancel kids package x</P> Wed, 16 Jul 2025 23:56:41 GMT https://helpforum.sky.com/t5/What-s-On/Disney-plus/m-p/5037745#M157670 Misty211 2025-07-16T23:56:41Z https://helpforum.sky.com/t5/What-s-On/Disney-plus/m-p/5038611#M157724 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4435391">@Misty211</a>&nbsp; &nbsp;I am not sure if you realise but this is a Sky customer forum and not Sky themselves. &nbsp;We do our best to try and advice fellow customers but I think in this case it needs a phone call to Sky to establish what is happening with your payments something we would have no access to.</P> Fri, 18 Jul 2025 08:55:19 GMT https://helpforum.sky.com/t5/What-s-On/Disney-plus/m-p/5038611#M157724 Stephen+Mourton 2025-07-18T08:55:19Z