https://helpforum.sky.com/t5/What-s-On/Netflix-problem/m-p/5029860#M157393 <P>We can't get in to Netflix as, it's now in Spanish and locked. All the icons are also different&nbsp;</P> Sun, 06 Jul 2025 14:02:53 GMT Debbiepreston 2025-07-06T14:02:53Z https://helpforum.sky.com/t5/What-s-On/Netflix-problem/m-p/5029860#M157393 <P>We can't get in to Netflix as, it's now in Spanish and locked. All the icons are also different&nbsp;</P> Sun, 06 Jul 2025 14:02:53 GMT https://helpforum.sky.com/t5/What-s-On/Netflix-problem/m-p/5029860#M157393 Debbiepreston 2025-07-06T14:02:53Z https://helpforum.sky.com/t5/What-s-On/Netflix-problem/m-p/5029863#M157394 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4428728">@Debbiepreston</a>&nbsp;wrote:<BR /><P>We can't get in to Netflix as, it's now in Spanish and locked. All the icons are also different&nbsp;</P><HR /></BLOCKQUOTE><P>&nbsp;</P><P>That means your Netflix account has been hacked</P><P>&nbsp;</P><P>You need to contact Netflix customer support to get them to sort out your Netflix account (<A href="https://help.netflix.com/en/contactus" target="_blank">https://help.netflix.com/en/contactus</A>) . Once they have done this you need to change the password on that Netflix account. Also if you have used the same combination of email address and that password on any other account i'd suggest changing that password on all other accounts where you are also using it.</P> Sun, 06 Jul 2025 14:05:39 GMT https://helpforum.sky.com/t5/What-s-On/Netflix-problem/m-p/5029863#M157394 MarkGoldsmith 2025-07-06T14:05:39Z