topic Re: Sky Comedy commentary in What's On

Sky Comedy commentary

Elaine+Elaine — Sun, 08 Jun 2025 19:00:28 GMT

Why can't I turn this off?!

Re: Sky Comedy commentary

nolte — Sun, 08 Jun 2025 19:03:22 GMT

what programme is this on?

are you using sky q, stream, glass etc?

Re: Sky Comedy commentary

SKY1992bf — Sun, 08 Jun 2025 19:09:01 GMT

@Elaine+Elaine sounds like you have audio description turned on, if you tell us which tv service you have we can advise on to turn it off

Re: Sky Comedy commentary

Elaine+Elaine — Sun, 08 Jun 2025 19:35:19 GMT

I don't. I never have. It's the only channel affected. It's been like this for more than a year.

Re: Sky Comedy commentary

xenon81 — Sun, 08 Jun 2025 20:10:13 GMT

Yes the constant Audio Description on Sky Comedy is something that comes up on here quite frequently but has never been resolved.

Re: Sky Comedy commentary

Elaine+Elaine — Wed, 11 Jun 2025 23:38:03 GMT

And STILL nobody at Sky Comedy will switch this off. WHY??? I'M PAYING A KING'S RANSOM FOR THIS SERVICE.

Re: Sky Comedy commentary

oj01 — Thu, 12 Jun 2025 06:29:17 GMT

@Elaine+Elaine wrote:
And STILL nobody at Sky Comedy will switch this off. WHY??? I'M PAYING A KING'S RANSOM FOR THIS SERVICE.

It's not something I've noticed when watching Sky Comedy.

What have Sky said when you've asked them ?

Re: Sky Comedy commentary

Elaine+Elaine — Fri, 13 Jun 2025 10:11:57 GMT

I have never used audio description on ANY channel.

It is exclusively on Sky Comedy which is why I can't watch it.

I have Sky+ HD box.

Re: Sky Comedy commentary

oj01 — Fri, 13 Jun 2025 10:32:44 GMT

@Elaine+Elaine wrote:
I have never used audio description on ANY channel.
It is exclusively on Sky Comedy which is why I can't watch it.
I have Sky+ HD box.

Is this on all programs on this channel?

I watch "The Connors" and "And Just Like That" and have just put the channel on now , "Barry" , and have never seen any audio description.

Also Sky+HD Box.

Re: Sky Comedy commentary

SKY1992bf — Fri, 13 Jun 2025 11:26:31 GMT

@Elaine+Elaine have you checked the audio description settings just to make sure they are off

when watching Comedy Central press the help button on your remote control

audio description should show the word off

Re: Sky Comedy commentary

Elaine+Elaine — Fri, 13 Jun 2025 14:10:49 GMT

Have had no reception for past 24 hours presumably due

to chaotic weather conditions -- don't watch those shows

anyhow ...

Re: Sky Comedy commentary

xenon81 — Fri, 13 Jun 2025 15:22:38 GMT

@SKY1992bf wrote:
@Elaine+Elaine have you checked the audio description settings just to make sure they are off

when watching Comedy Central press the help button on your remote control

audio description should show the word off

It's Sky Comedy rather than Comedy Central. It seems to come up a lot on here but there is never any solution, here are a few past topics:

https://helpforum.sky.com/t5/Sky-Q/Audio-description-permanently-ON-on-Sky-Comedy-channel/td-p/4699548

https://helpforum.sky.com/t5/Sky-Q/Sky-channel-114-audio-description-Sky-q/td-p/4852200

https://helpforum.sky.com/t5/Sky-Accessibility/Why-can-t-audio-description-on-the-Comedy-Channel-be-switched-off/td-p/4808207

Re: Sky Comedy commentary

Elaine+Elaine — Fri, 13 Jun 2025 17:19:14 GMT

The problem is Sky Comedy.

Re: Sky Comedy commentary

oj01 — Sat, 14 Jun 2025 17:32:02 GMT

@Elaine+Elaine wrote:
The problem is Sky Comedy.

But you don't say which shows so that people can check.

Re: Sky Comedy commentary

Elaine+Elaine — Sat, 14 Jun 2025 18:45:09 GMT

I did. And Just Like That. For starters.

Re: Sky Comedy commentary

Siobh252 — Sat, 14 Jun 2025 20:17:24 GMT

I had this issue too when trying to watch 'And just like that' on Sky Comedy. Audio description was set to off in settings - accessibility but the voiceover was still happening.

What seemed to fix it was pressing the question mark button on the remote while the program was playing and changing audio description from off to on! Saw someone else post the same solution on here somewhere.

Re: Sky Comedy commentary

Elaine+Elaine — Sun, 15 Jun 2025 09:23:45 GMT

Finally. This took a year to establish. Thank you.

Re: Sky Comedy commentary

SKY1992bf — Sun, 15 Jun 2025 10:53:09 GMT

@Elaine+Elaine wrote:
Finally. This took a year to establish. Thank you.

@Elaine+Elaine I presume the information from @Siobh252 post 16 fixed your problem If so would you be kind enough to mark it as the answer for the reference of other customers

Re: Sky Comedy commentary

Twiggie — Wed, 18 Jun 2025 21:12:39 GMT

Yes this worked for some strange reason. Thanks as it was doing my head in.