topic Re: Virgin Media in What's On

Virgin one

amstad — Sat, 14 Jun 2025 13:15:59 GMT

No programming details not coming up

Re: Virgin one

SKY1992bf — Sat, 14 Jun 2025 13:18:21 GMT

@amstad I assume you are in Ireland what is the exact error message you are seeing

Re: Virgin one

amstad — Sat, 14 Jun 2025 13:21:10 GMT

Virgin one coming up on tv guide saying waiting for tv schedule

Re: Virgin one

Daniel0210 — Sat, 14 Jun 2025 13:34:47 GMT

@amstad

It might be that the data hasn't been sent to Sky yet but it the meantime try rebooting your boxes…

Try a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if applicable -
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

Allow 5-10 minutes before things hopefully revert back to normal.

Virgin Media one no tv guide

Johnry — Sat, 14 Jun 2025 20:42:21 GMT

I've went into Standby and turned it off from the wall and still no tv Guide on Virgin media one anyome else experiencing this

Re: Virgin Media one no tv guide

GD1 — Sat, 14 Jun 2025 20:57:31 GMT

@Johnry This seems to be a Virgin One issue affecting Sky Q & Glass TV Guides.

Re: Virgin one

Johnry — Sat, 14 Jun 2025 21:08:17 GMT

Waiting for tv guide

Re: Virgin one

Marlu-Nyu — Sat, 14 Jun 2025 21:58:12 GMT

@amstad wrote:
No programming details not coming up

Same issue here. This is down to either Virgin Media Television and not inputting the correct data or trying to change it when it was too late, or the communication between Sky and the EPG scheduled server.

It's the same on Virgin Media One +1, when it says "This is Virgin Media One +1" until Monday at 7am.

Unless it resolves itself, it won't be fixed until Monday.

In the meantime, you can check out the listings for the Virgin Media channels here: https://www.virginmediatelevision.ie/tv-guide

Re: Virgin one

Marlu-Nyu — Sat, 14 Jun 2025 22:09:29 GMT

Superusers, just an FYI, in regards to the EPG listings, you can check out the Ireland TV Guide at https://www.sky.com/tv-guide and selecting "Republic of Ireland".

Re: Virgin Media one no tv guide

SeanGV — Sun, 15 Jun 2025 07:27:13 GMT

I am experiencing the same on Sky Glass...tried resetting as suggested and still not program schedule.

Re: Virgin one

Marlu-Nyu — Sun, 15 Jun 2025 12:03:41 GMT

It's also happening on

Virgin Media Two and TG4 on Thursday (19/06)
Again on Virgin Media One, Virgin Media One +1 and on Virgin Media Three on Saturday (22/06)
(Note: Virgin Media Three is showing "Off-air" all day, which is incorrect.)

Re: Virgin one

Marlu-Nyu — Sun, 15 Jun 2025 12:05:49 GMT

@Marlu-Nyu wrote:
It's also happening on
Virgin Media Two and TG4 on Thursday (19/06)
Again on Virgin Media One, Virgin Media One +1 and on Virgin Media Three on Saturday (22/06)
(Note: Virgin Media Three is showing "Off-air" all day, which is incorrect.)

Forgot this image for Saturday, showing Virgin Media One:

Re: Virgin one

Johnnytaz — Sun, 15 Jun 2025 13:09:43 GMT

Complete blank blue screen when I select virgin one.No listings available for it on TV guide.

Re: Virgin one

B.S — Sun, 15 Jun 2025 14:33:19 GMT

Same thing happening to me, the Virgin Media Catch Up section is not working either on Sky Q.

I've turned off and unplugged the box, which hasn't resolved it.

Tv Guide is blank for Virgin One channel

caff369 — Sun, 15 Jun 2025 15:42:17 GMT

Hi,

The TV Guide has suddenly stopped working for Virgin One channel on my SkyQ box.. It is showing for all my other channels and is blank for Virgin One. I have rebooted my box and checked all the cables and no joy. Any advice ?

Thanks a million

Re: Tv Guide is blank for Virgin One channel

caesarome — Sun, 15 Jun 2025 15:44:48 GMT

@caff369

I have moved your post to the topic at hand on this issue.

When this issue has occurred on other channels previously usually within a few days it has been fixed.

Re: Virgin one

Ciaradoc1 — Sun, 15 Jun 2025 17:45:54 GMT

Mine is the same since yesterday, I have rebooted box etc a few times and still nothing !!

Virgin Media

Sean96 — Sun, 15 Jun 2025 18:38:34 GMT

Virgin media is not showing on my Sky TV channels at all. Yesterday it looked for a pin to access, today there are no programme details at all.

Re: Virgin Media

Jporch316 — Sun, 15 Jun 2025 18:56:26 GMT

@Sean96 wrote:
Virgin media is not showing on my Sky TV channels at all. Yesterday it looked for a pin to access, today there are no programme details at all.

I saw some threads yesterday with same issue and I believe the general consensus was it may not be fixed until Monday

Re: Virgin one

MyHair — Sun, 15 Jun 2025 19:05:58 GMT

Can confirm this is also happening on my Sky+HD box. Seems to be some issue with the channel itself.