Access discovery +

sloany74 — Sat, 07 Jun 2025 20:29:46 GMT

Unable to activate discovery + subscription which is meant to be part of my tnt sports package. Went through sky app but error message

Re: Access discovery +

Chodley — Sun, 08 Jun 2025 04:11:06 GMT

And what does the error message say?

Do you get TNT via Sky?

Did you do this?

https://support.discoveryplus.com/gb/Answer/Detail/000004117

Re: Access discovery +

Marlu-Nyu — Sun, 08 Jun 2025 12:17:49 GMT

@sloany74 wrote:
Unable to activate discovery + subscription which is meant to be part of my tnt sports package. Went through sky app but error message

It sounds like the Discovery+ activation isn’t completing properly, which is a common issue — especially when it’s bundled with a TNT Sports package. If you’re getting an error message via the Sky app, here are a few steps that usually help:

Try Activating via a Web Browser Instead
Go to:
www.discoveryplus.com/link
Choose Sky as your provider, and follow the prompts. This often works more reliably than going through the Sky app or your Sky box.
Check Sky Account Eligibility
Log into your Sky account via www.sky.com, go to Your Products, and double-check that TNT Sports is listed and that it includes Discovery+ Premium. If it doesn’t explicitly mention Discovery+ Premium, it may not be properly attached.
Clear App Cache or Try Another Device
If you’re using the Sky app or Discovery+ app, try logging out, clearing cache/data (or even reinstalling), then retry the process from scratch. Alternatively, try on a different device or web browser.
Wait a Bit, Then Try Again
If you’ve only just been upgraded or added TNT Sports, it can take a few hours (sometimes up to 24) for the Discovery+ entitlement to activate on your Sky account.

If you’ve tried all of the above and still get the error, Sky support needs to escalate the issue internally. Ask them to check the "Discovery+ entitlement sync for TNT Sports customers" — there have been known problems on their side with the linking process.

Hope that helps! Let us know what the exact error says if it keeps happening — that can help narrow it down.

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