topic Re: Paramount dropping out in What's On

Paramount dropping out

Captain+2008 — Mon, 02 Jun 2025 13:32:17 GMT

Every day/evening when watching Paramount the screen goes black and I have to go back to Sky and then back into Parmount. This has happened numerous times and I'm fed up with it.

also Paramount has endless adverts for the shows that are available or coming on. I can see that on the Home Screen!

Additionally my subscription states add free so what is happening there?

Re: Paramount dropping out

Addie15 — Tue, 03 Jun 2025 07:29:02 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Paramount dropping out

Marlu-Nyu — Tue, 03 Jun 2025 10:19:57 GMT

@Addie15 wrote:
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This is actually more common than just one post.

It happens to me watching Disney+. So, it seems like it's a apps on Sky Q issue. I've seen a few more people having this issue too.