topic Re: Paramount in What's On

Paramount

helen833 — Mon, 19 May 2025 16:27:15 GMT

Can anyone help me too access paramount, from I added it to my package, I haven't been able to access it, even when I log in with my email and password

Re: Paramount

MarkGoldsmith — Mon, 19 May 2025 16:42:30 GMT

Hi @helen833 what is happening when you try?

Re: Paramount

helen833 — Tue, 20 May 2025 09:31:22 GMT

It's telling me there's no active subscription, when there is

Re: Paramount

Mark39 — Tue, 20 May 2025 14:36:22 GMT

See Sky's help guide here for how to set up Paramount+: https://www.sky.com/help/articles/using-paramount-plus

Re: Paramount

helen833 — Tue, 20 May 2025 16:11:27 GMT

I've done all that

Re: Paramount

KevNewMedia — Wed, 21 May 2025 08:09:20 GMT

Hi @helen833

Thanks for using the Sky Community.

I've escalated your post to our Community Messaging team and they will be in touch over the next 48 hours. Just check back here every now and again. You're looking for the chat bubble in the bottom corner of the thread.

For more information on how the service works, click here https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Paramount

Mr+Flibbles+86 — Wed, 21 May 2025 08:10:54 GMT

Thanks for escalating this. We’ve sent an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.