topic Netflix not working in What's On

Netflix not working

Sara676 — Tue, 08 Apr 2025 21:02:26 GMT

It's signed out. Won't sign in, says password wrong. When I click forgot password it's saying no account with my phone number or email.

Re: Netflix not working

MarkGoldsmith — Tue, 08 Apr 2025 23:09:15 GMT

That error message would imply you used a different email address for your Netflix account in that case, particularly if you can't reset the password.

do you have other email addresses in use that you may have used for Netflix? Alternatively perhaps you made a typo in the email address when setting up the Netflix account.

Re: Netflix not working

Sara676 — Wed, 09 Apr 2025 10:16:42 GMT

No typo and email is correct as I've had to reset password before. Phone number also not been changed yet it's not recognising my account

Re: Netflix not working

MarkGoldsmith — Wed, 09 Apr 2025 14:57:28 GMT

In that case as its an issue with your netflix account i think you will need to contact Netflix customer support to try and help resolve it: https://help.netflix.com/en/contactus