topic Re: I can no longer access My5 on my TV in What's On

I can no longer access My5 on my TV

Eileen30 — Thu, 21 Nov 2024 16:10:58 GMT

I have lost access to My5. Happened just recently

Re: I can no longer access My5 on my TV

GD1 — Thu, 21 Nov 2024 16:14:20 GMT

@Eileen30 On your TV or stream puck as you've posted within the stream forum.

Re: I can no longer access My5 on my TV

Eileen30 — Thu, 21 Nov 2024 16:52:00 GMT

On my TV. (What is the puck? Not at all techy minded, apologies)

Re: I can no longer access My5 on my TV

MarkGoldsmith — Thu, 21 Nov 2024 17:11:10 GMT

@Eileen30 wrote:
On my TV. (What is the puck? Not at all techy minded, apologies)

The puck is the small sky box used for Sky Stream.

What Sky TV service do you have Sky Q, Sky Glass or Sky Stream?

Re: I can no longer access My5 on my TV

GD1 — Thu, 21 Nov 2024 18:08:19 GMT

@Eileen30 Post has been moved as the forum you posted in is for Sky Stream puck issues, not non Sky related TV app issues as you posted. If it's the TV app and you're not using a Sky Box then you need to check your TV manual to sort out the my5 app as Sky don't provide support for other manufacturers products only their own products.

Re: I can no longer access My5 on my TV

xenon81 — Mon, 17 Mar 2025 23:07:46 GMT

Great use of ChatGPT.👍