topic Re: Sky VIP Silver in What's On

Sky VIP Silver

Joe165 — Wed, 05 Mar 2025 07:11:54 GMT

What exactly are the parameters for the Sky VIP rating you are given? Is it based upon the number of sky products that you have? If so I am confused as I am currently a proud Sky VIP Silver account holder but I have Sky tv, sky broadband and talk, 4 sky mobile phones / sims and a sky mobile tablet. What do you have to do to get gold and platinum!

Re: Sky VIP Silver

Daniel0210 — Wed, 05 Mar 2025 07:15:15 GMT

@Joe165

It's based on the length of continuous subscription(s).
https://www.sky.com/help/articles/what-do-you-need-help-with-sky-vip

Re: Sky VIP Silver

TusharKapoor — Wed, 05 Mar 2025 09:04:52 GMT

Hello!
Your Sky VIP ratings are determined according to various criteria, such as your product portfolio, account history, and overall engagement, not just how many products you have. Unfortunately, the criteria for joining Gold and Platinum levels are not publicly disclosed. You may contact Sky directly.

Re: Sky VIP Silver

lettice — Wed, 05 Mar 2025 09:13:39 GMT

As mentioned above.

Your Sky VIP tier is based on how long you’ve continuously had either Sky TV, Sky Mobile, Sky Talk and/or Sky Broadband:

Silver: 0 – 3 years
Gold: 3 – 8 years
Platinum: 8 – 15 years
Diamond: 15+ years

https://www.sky.com/help/articles/sky-vip-rewards

Re: Sky VIP Silver

Joe165 — Wed, 05 Mar 2025 12:42:45 GMT

Thanks for the responses all, just seems odd as I've been with sky for a long time and have numerous products / accounts but am only VIP silver.
cheers all

Re: Sky VIP Silver

Daniel0210 — Wed, 05 Mar 2025 12:47:21 GMT

@Joe165

It has been known for customers who have moved from Sky Q to Glass to lose their current VIP level and drop down.