topic Re: Netflix has been hacked in What's On

Netflix has been hacked

Dimitri333 — Thu, 30 Oct 2025 15:37:32 GMT

Someone hacked my netflix account to i can not log in and they have set a pin on it please assist me

Re: Netflix has been hacked

MarkGoldsmith — Thu, 02 Jan 2025 20:12:15 GMT

@Dimitri333 You need to contact Netflix support.

Re: Netflix has been hacked

Anonymous — Thu, 02 Jan 2025 22:50:55 GMT

@Dimitri333 wrote:
Someone hacked my netflix account to i can not log in and they have set a pin on it please assist me

Are you able to get into your account via the Netflix website?

If so, you should be able to reset your password.
You can also send yourself a password reset via email or SMS text message at: https://www.netflix.com/LoginHelp

When logged in, go to https://help.netflix.com/en/node/128180 and then select "Log out of all devices" and follow the instructions. This will log out the hacker too.

Then go back to the Netflix app on Sky and login with the new password.

I would also advise you to have at look at Netflix's "How to keep your account secure" section: https://help.netflix.com/en/node/13243#

Re: Netflix has been hacked

Anonymous — Fri, 03 Jan 2025 13:14:21 GMT

@Anonymous wrote:
@Dimitri333 wrote:
Someone hacked my netflix account to i can not log in and they have set a pin on it please assist me
Are you able to get into your account via the Netflix website?

If so, you should be able to reset your password.
You can also send yourself a password reset via email or SMS text message at: https://www.netflix.com/LoginHelp

When logged in, go to https://help.netflix.com/en/node/128180 and then select "Log out of all devices" and follow the instructions. This will log out the hacker too.

Then go back to the Netflix app on Sky and login with the new password.

I would also advise you to have at look at Netflix's "How to keep your account secure" section: https://help.netflix.com/en/node/13243#

Additionally, if you don't want to do this, or are not able to access your access, block the payment.

If you pay Netflix with a credit/debit card, cancel the card and get a replacement. If it's with a bank transfer/standing order, contact your bank to cancel it. Or if it's with Sky, cancel Netflix on Sky.

When it is cancelled, do the opposite:
If you originally paid via credit/debit card or your bank, get it via Sky.
If you originally paid via Sky, get it via credit/debit card.

Either way, you will still be able to login to Netflix on Sky. You do not need to get a subscription via Sky to watch Netflix on the Sky apps.

Someone else logged into my netflix

Sazkat — Sat, 04 Jan 2025 14:42:25 GMT

Someone has logged into my sky netflix, changed the language and the pin?

Re: Someone else logged into my netflix

Annie+UK — Sat, 04 Jan 2025 15:12:00 GMT

You'll need to contact Neflix and not Sky to get your hacked account back

Re: Someone else logged into my netflix

Anonymous — Sat, 04 Jan 2025 15:15:15 GMT

Request merge to "Netflix has been hacked" thread - https://helpforum.sky.com/t5/What-s-On/Netflix-has-been-hacked/td-p/4869358

Re: Someone else logged into my netflix

lettice — Sat, 04 Jan 2025 15:23:05 GMT

@Anonymous wrote:

Request merge to "Netflix has been hacked" thread - https://helpforum.sky.com/t5/What-s-On/Netflix-has-been-hacked/td-p/4869358

Done

Re: Netflix has been hacked

Jonathan53 — Sun, 02 Feb 2025 18:08:14 GMT

It Happen to me they change the e-mail and the language was foreign . They changed the plan so paying extra🤔

Re: Netflix has been hacked

KevNewMedia — Thu, 30 Oct 2025 15:33:15 GMT

Hi Everyone

We've been working with Netflix and our support teams and put together a handy, updated guide to fix these problems.

This article will help you with problems like:

The language has changed
There are unfamiliar profiles
I can't sign in
My package has been changed without consent