topic Re: Unable to record programs in What's On

Unable to record programs

archiebold211217 — Mon, 23 Dec 2024 18:26:38 GMT

Unable to record programs

Re: Unable to record programs

archiebold211217 — Mon, 23 Dec 2024 18:27:42 GMT

What can I do, I've checked all connections etc

Re: Unable to record programs

daveNOS — Mon, 23 Dec 2024 18:47:56 GMT

@archiebold211217 Recording isn't affected by your broadband so I'm unsure why you've posted in that section? Maybe try reposting in the relevant TV section.

Re: Unable to record programs

Daniel0210 — Mon, 23 Dec 2024 18:51:39 GMT

@archiebold211217

Do you have Sky Q or Sky+?

Re: Unable to record programs

caesarome — Mon, 23 Dec 2024 19:31:01 GMT

@archiebold211217

.And what is happening when you try to record something ?

Re: Unable to record programs

Anonymous — Tue, 24 Dec 2024 15:20:25 GMT

@archiebold211217 wrote:
Unable to record programs

If you're using a Sky+ satellite receiver, Sky has turned off your subscription entirely which includes recording, rewinding and pausing live TV. Sky+ officially came to its end of life in August.

https://www.thesun.ie/tech/13685510/sky-cancelling-tv-subscription-october-sd-boxes/
https://www.thesun.ie/tech/13914132/final-warning-sky-tv-cancel-peoples-subscriptions-automatically/

https://rxtvinfo.com/2024/sky-cancelling-legacy-tv-subscriptions-in-october/

So, you will need to upgrade to Sky Q. (I don't think Sky are offering Sky+HD boxes anymore). This is a free upgrade.

If you have Sky+HD or Sky Q, you will need to contact Sky.