topic Re: Loose wire in What's On

Loose wire

Absolut70- — Sun, 08 Dec 2024 18:24:03 GMT

Wireing is hanging over my front window. Not safe left like this.

Re: Loose wire

GD1 — Sun, 08 Dec 2024 18:27:24 GMT

@Absolut70- You've posted in the accessibility forum, however this isn't an accessibility services related query.

What wire are you referring to, for anyone to help you need to provide more info.

Re: Loose wire

Absolut70- — Sun, 08 Dec 2024 21:48:00 GMT

Its the wire for the sky dish. Its come away from top of my window and front door. I have no idea how to get it back up

Re: Loose wire

lettice — Sun, 08 Dec 2024 21:49:36 GMT

Is this Sky+ or Sky Q?

Re: Loose wire

Daniel0210 — Mon, 09 Dec 2024 03:45:25 GMT

@Absolut70- wrote:

Its the wire for the sky dish. Its come away from top of my window and front door. I have no idea how to get it back up

@Absolut70-

If it's just loose you could employ a local handyman to reattach it.

If it's affecting your viewing and you have Sky Q give Sky a call and book an engineer to fix it although after the recent storm there may be a delay.

If you have Sky+ or Sky+HD you'll need to arrange a local satellite engineer at your own expense as Sky no longer send engineers for those legacy services.

Re: Loose wire

oj01 — Mon, 09 Dec 2024 07:08:34 GMT

@Absolut70- wrote:
Its the wire for the sky dish. Its come away from top of my window and front door. I have no idea how to get it back up

Also worth noting that the cabling (and the dish) belong to you, so although Sky may come and fix it they may also charge to do so, particularly if viewing isn't affected.