topic Re: connection to racing uk in What's On

connection to racing uk

Jane136 — Sat, 07 Dec 2024 12:37:44 GMT

I cannot connect to racing uk, although I have paid a subscription for it. It tells me to wait a few minutes if using it for the forst time, but I have waited nearly an hour and missed 3 races.

Re: connection to racing uk

nolte — Sat, 07 Dec 2024 12:58:06 GMT

did you pay sky directly or did you pay racing tv directly?

if racing tv directly, you should probably contact them.

Re: connection to racing uk

Jane136 — Sat, 07 Dec 2024 13:00:14 GMT

No I paid for a new sport package

Re: connection to racing uk

nolte — Sat, 07 Dec 2024 13:18:00 GMT

@Jane136 wrote:
No I paid for a new sport package

what sports package includes racing uk?

[also bare in mind, this is a customer to customer forum so are not talking directly to sky]

the help section of racing uk for sky is https://www.racingtv.com/help-centre/sky

also from this

How long does it take before I can view the channel via Sky?
Once your viewing card is activated it can take up to 4 hours to start viewing but it is usually instant.

Re: connection to racing uk

Jane136 — Sat, 07 Dec 2024 14:00:44 GMT

Sky Q contains racing uk

Re: connection to racing uk

nolte — Sat, 07 Dec 2024 14:43:45 GMT

@Jane136 wrote:
Sky Q contains racing uk

From what I understand, Racing UK is an additional premium channel in which you pay extra for.

Unlike Sky Sports Racing. It is not included as a standard channel in any basic sky package.

Re: connection to racing uk

TimmyBGood — Sat, 07 Dec 2024 16:04:41 GMT

@Jane136

As @nolte indicates, 'Racing TV' is not the same thing as the Racing Channel within Sky Sports: it's an independent business owned by the Racecourse Media Group running its own subscription services (with, not surprisingly, a significant percentage of UK racecourse broadcasting rights)

https://en.m.wikipedia.org/wiki/Racing_TV