topic Re: Netflix video bitrate dropped - now looks terrible in What's On

Netflix video bitrate dropped - now looks terrible

2-cal — Tue, 08 Oct 2024 21:36:02 GMT

About two weeks ago, with zero changes the Netflix video bitrate suddenly dropped - I have 350mbs connection and was working absolutely fine. Now all content on Netflix looks terrible, has there been a software update or change ?

Re: Netflix video bitrate dropped - now looks terrible

Annie+UK — Wed, 09 Oct 2024 08:25:31 GMT

This would be something to query Netflix about, Sky are just a reseller (middle man)

Re: Netflix video bitrate dropped - now looks terrible

Mister_Dalek — Wed, 09 Oct 2024 08:35:42 GMT

@2-cal wrote:
About two weeks ago, with zero changes the Netflix video bitrate suddenly dropped - I have 350mbs connection and was working absolutely fine. Now all content on Netflix looks terrible, has there been a software update or change ?

Also worth checking your broadband network and making sure the device you are using the Netflix app on is receiving adequate bandwidth to support the Netflix tier you have.

I certainly haven't noticed any reduction in image quality with my Netflix Premium subscription, viewed on an Apple TV 4K box, connected via ethernet to a 500Mbps FTTP line. We watched a couple of things on there last night, both in 4K with Dolby Vision & Atmos without any issues.

If you are using a Sky Q box, Glass TV or Stream puck to access Netflix, make sure the device has had a recent reboot to clear any cache clog issues.

Re: Netflix video bitrate dropped - now looks terrible

Exiled-in-HH — Tue, 15 Oct 2024 07:46:32 GMT

Run a Netflix Network check on the devices😉

Re: Netflix video bitrate dropped - now looks terrible

ozsat — Tue, 15 Oct 2024 07:56:39 GMT

There is a speed test option within the Netflix app.