https://helpforum.sky.com/t5/What-s-On/On-demand/m-p/4745839#M149491 <P>First thing I'd check would be ìf you are trying to download in HD, which may be the issue if you don't subscribe to HD.</P><P>&nbsp;</P><P>If this is the case:</P><P>You could change it in 'other formats' option&nbsp;</P><P>&nbsp;</P><P>Or in settings, you could set as default SD.</P><P>&nbsp;</P> Mon, 09 Sep 2024 21:07:11 GMT nolte 2024-09-09T21:07:11Z https://helpforum.sky.com/t5/What-s-On/On-demand/m-p/4745804#M149490 <P>Hi, upgraded my t.v package this afternoon to sky signature so I would be able to watch game of thrones and house of dragons.</P><P>however when I go on to "on demand", &nbsp;it keeps telling me to press the red button to upgrade.</P><P>&nbsp;</P><P>Am I right in assuming on demand is included in the sky signature package? If so is there a reason this is not working? Do I need to wait for it to start working ? I only upgraded to be able to watch these programmes, if I can't watch them when I like, the upgrade seems pointless and I may aswell cancel.</P><P>&nbsp;</P><P>i have rebooted the connection just incase it needed a reset but I still can't access on demand.</P><P>i can watch sky Atlantic live but not on demand</P><P>&nbsp;</P><P>any help much appreciated&nbsp;</P> Mon, 09 Sep 2024 20:27:46 GMT https://helpforum.sky.com/t5/What-s-On/On-demand/m-p/4745804#M149490 Carla123 2024-09-09T20:27:46Z https://helpforum.sky.com/t5/What-s-On/On-demand/m-p/4745839#M149491 <P>First thing I'd check would be ìf you are trying to download in HD, which may be the issue if you don't subscribe to HD.</P><P>&nbsp;</P><P>If this is the case:</P><P>You could change it in 'other formats' option&nbsp;</P><P>&nbsp;</P><P>Or in settings, you could set as default SD.</P><P>&nbsp;</P> Mon, 09 Sep 2024 21:07:11 GMT https://helpforum.sky.com/t5/What-s-On/On-demand/m-p/4745839#M149491 nolte 2024-09-09T21:07:11Z