https://helpforum.sky.com/t5/Broadband/Poor-WiFi-coverage/m-p/5396000#M598827 Despite spending a few hours on sky live chat to try and ask why / find out / sort why are WiFi coverage is so poor in 50% of a small house compared to virgin, and sending an email via complaints, Sky don't have the decency to get back to me. I'm guessing I'm going to be taken down the sky WiFi max route at £6 extra a month. Had anyone else had so much difficulty with getting in touch and answer from them. Virgin was head and shoulders better but I feel for Sky's promise of it being the best internet and fantastic coverage, but it's **bleep** Sun, 18 Oct 2026 09:08:15 GMT Leescriv 2026-10-18T09:08:15Z https://helpforum.sky.com/t5/Broadband/Poor-WiFi-coverage/m-p/5396000#M598827 Despite spending a few hours on sky live chat to try and ask why / find out / sort why are WiFi coverage is so poor in 50% of a small house compared to virgin, and sending an email via complaints, Sky don't have the decency to get back to me. I'm guessing I'm going to be taken down the sky WiFi max route at £6 extra a month. Had anyone else had so much difficulty with getting in touch and answer from them. Virgin was head and shoulders better but I feel for Sky's promise of it being the best internet and fantastic coverage, but it's **bleep** Sun, 18 Oct 2026 09:08:15 GMT https://helpforum.sky.com/t5/Broadband/Poor-WiFi-coverage/m-p/5396000#M598827 Leescriv 2026-10-18T09:08:15Z https://helpforum.sky.com/t5/Broadband/Poor-WiFi-coverage/m-p/5396586#M598938 <P>Hi there <SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;"><STRONG><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4713694">@Leescriv</a></SPAN> </STRONG></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Mon, 19 Oct 2026 09:36:55 GMT https://helpforum.sky.com/t5/Broadband/Poor-WiFi-coverage/m-p/5396586#M598938 lainys 2026-10-19T09:36:55Z