https://helpforum.sky.com/t5/Broadband/Nowtv-stick/m-p/5394366#M598395 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4807206">@_sharon_</a>&nbsp;</P> <P>A poor signal is something that can cause this so try going through this to see if it helps:</P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account at about £6 per month then Sky will loan up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> <P><BR />The first one can be self installed while a second and third will require an engineer visit.</P> <P><BR />So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.</P> <P><BR />Alternatives are homeplugs or your own mesh network.</P> Thu, 15 Oct 2026 18:14:19 GMT caesarome 2026-10-15T18:14:19Z https://helpforum.sky.com/t5/Broadband/Nowtv-stick/m-p/5394321#M598389 My nowtv stick in my bedroom tv is saying the Internet connection is too poor Thu, 15 Oct 2026 16:36:55 GMT https://helpforum.sky.com/t5/Broadband/Nowtv-stick/m-p/5394321#M598389 _sharon_ 2026-10-15T16:36:55Z https://helpforum.sky.com/t5/Broadband/Nowtv-stick/m-p/5394366#M598395 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4807206">@_sharon_</a>&nbsp;</P> <P>A poor signal is something that can cause this so try going through this to see if it helps:</P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account at about £6 per month then Sky will loan up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> <P><BR />The first one can be self installed while a second and third will require an engineer visit.</P> <P><BR />So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.</P> <P><BR />Alternatives are homeplugs or your own mesh network.</P> Thu, 15 Oct 2026 18:14:19 GMT https://helpforum.sky.com/t5/Broadband/Nowtv-stick/m-p/5394366#M598395 caesarome 2026-10-15T18:14:19Z