topic Petr in Broadband

Petr

Petr24 — Thu, 15 Oct 2026 11:47:36 GMT

Broadband not working Edinburgh

Re: Petr

GD1 — Thu, 15 Oct 2026 11:58:26 GMT

@Petr24 First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

Re: Petr

Daniel0210 — Thu, 15 Oct 2026 11:58:41 GMT

@Petr24
If you are new to the forum, or this is your first post, then welcome to the Community which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.

There are other posts reporting the same I'm afraid.