topic Re: WiFi not working in Broadband

WiFi not working

Fraser6788 — Thu, 15 Oct 2026 10:53:47 GMT

Test says everything is fine but cannot connect.

Re: WiFi not working

SCOTTMC1875 — Thu, 15 Oct 2026 10:57:21 GMT

I'm same not working in Edinburgh

Re: WiFi not working

KSpenceLothian — Thu, 15 Oct 2026 10:57:32 GMT

We're having exactly the same issue

Re: WiFi not working

Caisteal — Thu, 15 Oct 2026 10:57:39 GMT

I'm having exactly the same issue here (Edinburgh).

Re: WiFi not working

MrMattayee — Thu, 15 Oct 2026 11:01:08 GMT

Same here in Edinburgh

Re: WiFi not working

Fraser6788 — Thu, 15 Oct 2026 11:01:30 GMT

Yeah Edinburgh too

Re: WiFi not working

Gloria96 — Thu, 15 Oct 2026 11:02:31 GMT

Same issue . Working from home and connection just dropped

Re: WiFi not working

Rf31 — Thu, 15 Oct 2026 11:03:14 GMT

Same issue

Re: WiFi not working

SKY_122 — Thu, 15 Oct 2026 11:03:19 GMT

Same here in shrubhill, Edinburgh

Re: WiFi not working

Broonie1 — Thu, 15 Oct 2026 11:05:24 GMT

Yep, same. In Edinburgh. All tests say everything is ok but no WiFi.

Re: WiFi not working

KSpenceLothian — Thu, 15 Oct 2026 11:05:53 GMT

Us too, we're in Greenbank

Re: WiFi not working

KSpenceLothian — Thu, 15 Oct 2026 11:07:33 GMT

Same! Tricky to wfh....

Re: WiFi not working

SCOTTMC1875 — Thu, 15 Oct 2026 11:07:34 GMT

The app is now updated to being an outage......

Re: WiFi not working

Chelsea+Bate — Thu, 15 Oct 2026 11:07:51 GMT

Same for drum brae in Edinburgh. Service checker says everything fine but no signal

Re: WiFi not working

SubbuK — Thu, 15 Oct 2026 11:07:55 GMT

Test says everything is fine but wifi not working.

Re: WiFi not working

Tam1874 — Thu, 15 Oct 2026 11:09:35 GMT

Same here, Edinburgh

Re: WiFi not working

Jezcuffy — Thu, 15 Oct 2026 11:10:04 GMT

Im in Edinburgh and Internet isnt working, and according to the information on here its an Edinburgh issue

Re: WiFi not working

caesarome — Thu, 15 Oct 2026 11:17:05 GMT

The service checker is not the quickest at picking up external faults but it is worth keeping an eye on:

https://www.sky.com/servicechecker

Re: WiFi not working

Fraser6788 — Thu, 15 Oct 2026 11:18:34 GMT

Thanks. Keep checking this and still not working yet the check says it is

Re: WiFi not working

Rf31 — Thu, 15 Oct 2026 11:39:15 GMT

Spoke on live chat to someone on the team (not AI) and she tells me to restart router and check my cables aren't loose...Have told her 25+ people on the forum are experiencing the same issue.....