https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5393797#M598184 <P>Sorry&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4806671">@Jess254</a>&nbsp;but your post isn't very clear so if you have no internet at all try this:</P> <P>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 15 Oct 2026 08:58:52 GMT caesarome 2026-10-15T08:58:52Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5393722#M598168 <P>App is saying for internet is running find buy when im using my device it says no internet&nbsp;</P> Thu, 15 Oct 2026 07:49:20 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5393722#M598168 Jess254 2026-10-15T07:49:20Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5393797#M598184 <P>Sorry&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4806671">@Jess254</a>&nbsp;but your post isn't very clear so if you have no internet at all try this:</P> <P>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 15 Oct 2026 08:58:52 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5393797#M598184 caesarome 2026-10-15T08:58:52Z