https://helpforum.sky.com/t5/Broadband/Slow-internet-and-keeps-freezing/m-p/5393756#M598175 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4715455">@BevTurner</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A> Thanks, Becca.<BR />&nbsp;</P> Thu, 15 Oct 2026 08:23:13 GMT arcadeavenger 2026-10-15T08:23:13Z https://helpforum.sky.com/t5/Broadband/Slow-internet-and-keeps-freezing/m-p/5393133#M598041 For several months now we keep getting constant issues with our internet which are: Slow internet - NOT as efficient as previous supplier which was virgin Freezing apps constantly, being kicked off various apps TV freezing constantly Wed, 14 Oct 2026 09:51:52 GMT https://helpforum.sky.com/t5/Broadband/Slow-internet-and-keeps-freezing/m-p/5393133#M598041 BevTurner 2026-10-14T09:51:52Z https://helpforum.sky.com/t5/Broadband/Slow-internet-and-keeps-freezing/m-p/5393756#M598175 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4715455">@BevTurner</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A> Thanks, Becca.<BR />&nbsp;</P> Thu, 15 Oct 2026 08:23:13 GMT https://helpforum.sky.com/t5/Broadband/Slow-internet-and-keeps-freezing/m-p/5393756#M598175 arcadeavenger 2026-10-15T08:23:13Z