topic Re: WiFi Extender in Broadband

WiFi Extender

Wolfie1976 — Tue, 13 Oct 2026 19:59:15 GMT

Some parts of my house do not receive a WiFi signal. I ordered an extender with my package, but Sky did not send one. How do I get one?

Re: WiFi Extender

caesarome — Tue, 13 Oct 2026 20:55:06 GMT

@Wolfie1976 wrote:
I ordered an extender with my package, but Sky did not send one. How do I get one?

The only way to order these (Sky calls them a pod) is by speaking to Sky if you have the £6 per month Wifi Max package on your account as you can then have at most 3 of these. The first is self install but a second or third can only be installed by an engineer.

Re: WiFi Extender

Wolfie1976 — Tue, 13 Oct 2026 20:59:26 GMT

Thanks. How do I speak to a human at Sky? Is there a phone number somewhere?

Re: WiFi Extender

Daniel0210 — Wed, 14 Oct 2026 02:51:23 GMT

@Wolfie1976 wrote:

Is there a phone number somewhere?

@Wolfie1976

The quickest way is by dialling 150 free from your Sky Talk landline when the lines reopen in the morning.