topic Re: Broadband not working in Broadband

Broadband not working

DanielSwallow — Tue, 13 Oct 2026 06:53:13 GMT

Today was my activation date for sky broadband.

I've set up the hub and ONT as instructed but have a red light on the hub and no WiFi. Needs resolved asap

Daniel0210 — Tue, 13 Oct 2026 07:09:02 GMT

@DanielSwallow wrote:

Today was my activation date for sky broadband.

Activation can take place at any time up to midnight tonight.

DanielSwallow — Tue, 13 Oct 2026 07:12:04 GMT

Hi Daniel,

Even if I've had the email from Sky to confirm broadband is now active?

TimmyBGood — Tue, 13 Oct 2026 07:25:04 GMT

@DanielSwallow wrote:
Even if I've had the email from Sky to confirm broadband is now active?

Yes.

DanielSwallow — Tue, 13 Oct 2026 08:11:23 GMT

Sky have stated that they've received confirmation from Openreach that the activation has now been completed so the issue must be something else...