https://helpforum.sky.com/t5/Broadband/Hi-hib-didn-t-arrive-only/m-p/5391968#M597785 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4804655">@Elaine08111965</a>&nbsp;</P> <P>If you were only sent a cable then usually it is because the broadband hub you have already can be used with Sky Fibre.</P> <P>&nbsp;</P> <P>For your landline, have you plugged the phone into the broadband hub ?</P> Mon, 12 Oct 2026 15:44:09 GMT caesarome 2026-10-12T15:44:09Z https://helpforum.sky.com/t5/Broadband/Hi-hib-didn-t-arrive-only/m-p/5391822#M597756 <P>Hub didn't arrive re using my land line phone...only got grey and purple cable <span class="lia-unicode-emoji" title=":thinking_face:">🤔</span>&nbsp; house phone has no dial tone</P><P>&nbsp;</P> Mon, 12 Oct 2026 12:30:01 GMT https://helpforum.sky.com/t5/Broadband/Hi-hib-didn-t-arrive-only/m-p/5391822#M597756 Elaine08111965 2026-10-12T12:30:01Z https://helpforum.sky.com/t5/Broadband/Hi-hib-didn-t-arrive-only/m-p/5391968#M597785 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4804655">@Elaine08111965</a>&nbsp;</P> <P>If you were only sent a cable then usually it is because the broadband hub you have already can be used with Sky Fibre.</P> <P>&nbsp;</P> <P>For your landline, have you plugged the phone into the broadband hub ?</P> Mon, 12 Oct 2026 15:44:09 GMT https://helpforum.sky.com/t5/Broadband/Hi-hib-didn-t-arrive-only/m-p/5391968#M597785 caesarome 2026-10-12T15:44:09Z