https://helpforum.sky.com/t5/Broadband/Fibre-speed/m-p/5391344#M597647 <P>The speed is well below the guaranteed speed we are meant to have! &nbsp;Constantly having to try to talk to Sky to resolve! What are we paying for!</P> Sun, 11 Oct 2026 17:07:35 GMT JWE1 2026-10-11T17:07:35Z https://helpforum.sky.com/t5/Broadband/Fibre-speed/m-p/5391344#M597647 <P>The speed is well below the guaranteed speed we are meant to have! &nbsp;Constantly having to try to talk to Sky to resolve! What are we paying for!</P> Sun, 11 Oct 2026 17:07:35 GMT https://helpforum.sky.com/t5/Broadband/Fibre-speed/m-p/5391344#M597647 JWE1 2026-10-11T17:07:35Z https://helpforum.sky.com/t5/Broadband/Fibre-speed/m-p/5391369#M597654 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4804189">@JWE1</a>&nbsp;wrote:<BR /> <P>The speed is well below the guaranteed speed we are meant to have!&nbsp;&nbsp;</P> <HR /></BLOCKQUOTE> <P>If speed delivered to the Hub is below what Sky quoted as the 'guaranteed' <STRONG>broadband</STRONG> minimum then they will typically offer release from contract: it's this early exit without penalty which is actually guaranteed, not speed itself.</P> <P>&nbsp;</P> <P>FTTP usually delivers the quoted speed as far as the Hub over optical fibre and ethernet cable: wireless speed is different, and the 'guaranteed' minimum <STRONG>WiFi</STRONG> (if the WiFi Max subscription supplement is on the account) is an unremarkable 25Mbs even for gigabit broadband.</P> Sun, 11 Oct 2026 18:09:27 GMT https://helpforum.sky.com/t5/Broadband/Fibre-speed/m-p/5391369#M597654 TimmyBGood 2026-10-11T18:09:27Z