topic Re: Upgrade to GigaFast+ Hub in Broadband

Upgrade to GigaFast+ Hub

gmhaggis — Fri, 10 Oct 2025 11:38:02 GMT

I recently moved to Sky broadband with the Full Fibre Gigafast package (900Mbps). This came with the Sky Max Hub and unfortuanetly it only has 3 LAN ports, with the 4th used as the WAN port. My current home network setup is assuming the use of 4 LAN ports and I see that the Gigafast+ Hub has 4. Is there anyway to uppgrade to this hub, without having one of the Gigafast+ broadband packages ?

Re: Upgrade to GigaFast+ Hub

JimM1 — Fri, 10 Oct 2025 11:54:51 GMT

@gmhaggis No, but you can go buy and add on a Gigabyte unmanaged switch to take care of the number off ports that you require and an additional patch cable if the switch does not come with one!

Re: Upgrade to GigaFast+ Hub

TimmyBGood — Fri, 10 Oct 2025 12:56:03 GMT

@gmhaggis wrote:

I see that the Gigafast+ Hub has 4. Is there anyway to uppgrade to this hub, without having one of the Gigafast+ broadband packages ?

That hardware is currently only allocated to Sky Broadband customers who are connected over CityFibre infrastructure.

Re: Upgrade to GigaFast+ Hub

gmhaggis — Fri, 10 Oct 2025 13:28:11 GMT

@JimM1 wrote:
@gmhaggis No, but you can go buy and add on a Gigabyte unmanaged switch to take care of the number off ports that you require and an additional patch cable if the switch does not come with one!

I realise that, but was hoping to be able to avoid another piece of hardware with another power supply. Previously, the 4 hub LAN ports conveniently connected to 4 patch panel ports, activating 4 ethernet ports around my apartment. Even a 2 way splitter/switch would require a power supply.

Re: Upgrade to GigaFast+ Hub

gmhaggis — Fri, 10 Oct 2025 13:33:05 GMT

@TimmyBGood wrote:
@gmhaggis wrote:
I see that the Gigafast+ Hub has 4. Is there anyway to uppgrade to this hub, without having one of the Gigafast+ broadband packages ?
That hardware is currently only allocated to Sky Broadband customers who are connected over CityFibre infrastructure.

I am actually on CityFIbre infrastructure. It was CityFibre engineers that installed the fibre network cable into my flat and the ONT is clearly branded CityFibre.

Re: Upgrade to GigaFast+ Hub

JimM1 — Fri, 10 Oct 2025 13:42:46 GMT

@gmhaggis Few out there that require no power and drop the speed to fast Ethernet but it's all your choice!

Re: Upgrade to GigaFast+ Hub

Gibbs1 — Thu, 05 Feb 2026 10:15:49 GMT

I have just managed to place a order with sky full fibre gigafast 900 speed and im due to get the white router, but im after the gigafast plus hub as I was used to EE smart hub pro 7 i think it was called. However when I was speaking with sky last night they can place an order for the new router for if your on Full fibre 900 but comes with one of cost of £49.99 which if its anything like EE latest hub reaches every dark hole of your house and back bedrooms etc. Just thought this would be worth mentioning to get the better router and at least there is an option when you phone up.

Re: Upgrade to GigaFast+ Hub

neillondragan — Fri, 20 Feb 2026 14:29:47 GMT

Did you actually receive this Goigafast Plus router then for £49.99 and which department did you speak to ?

Re: Upgrade to GigaFast+ Hub

Blewis1973 — Sat, 21 Feb 2026 00:17:47 GMT

I'm interested to hear if anyone gets the WiFi 7 router for a one off payment of £49.99

Re: Upgrade to GigaFast+ Hub

Gibbs1 — Sat, 10 Oct 2026 12:47:49 GMT

I switched within the 14 days when I did my order as never gave me the router in the end so not sure what one advisor was on about. However Sky now offer 1.6gb speed so the new wifi 7 router will be available when purchasing thats through Openreach as cityfibre not available here.

Just curious on performance compared to EE smart hub pro wifi 7 router, also the price difference is tempting.

Re: Upgrade to GigaFast+ Hub

Chrisee — Sun, 11 Oct 2026 06:07:43 GMT

@Blewis1973 in the UK Sky currently only provide the Gigafast + hub aka Hub7 to customers buying the Gigafast+ services which are 2.5Gb/s and 5Gb/s services that use the. City Fibre service. It will also be provided to new customers buying the 1.6Gb/s service on Openreach lines but currently existing Sky broadband customers cannot upgrade to that tier. Sky lreland are different.

The range of the Hub 7 from reports is very similar to the Hub 6 both can deliver WiFi speeds over 1Gb/s the Hub 7 does have one 10Gb/s Ethernet LAN port. Only the hub's themselves support WiFi 6 or 7 any extender pods are limited to WiFi5. If you are expecting a huge upgrade you will be disappointed. The brief superusers had for these changes did not say a hub 7 can be supplied for a one off fee. .

Re: Upgrade to GigaFast+ Hub

Blewis1973 — Sun, 11 Oct 2026 08:45:06 GMT

I jumped ship to EE. They offered 1.6Gb as soon as fibre was available. I had the email from sky the day after my EE service went live about their availability.

I have the EE smart hub pro wifi 7, and the extenders are also wifi 7.

I get over 1.6Gb even to my PC. I have an extender connected to hub over wifi and ethernet to pc.

I've seen mixed reviews but for me its been amazing

Re: Upgrade to GigaFast+ Hub

Chrisee — Sun, 11 Oct 2026 09:19:10 GMT

@Blewis1973 its largely down to luck live near other heavy usersxspeedsxwill often be slower. In practice unless you have 5 or more users on a connection you will be using under 500Mb/s almost all the time.