https://helpforum.sky.com/t5/Broadband/Broadband-availability-checker/m-p/5390550#M597465 <P>I'm trying to order full fibre broadband online, but can't get past the - Checking Availability page!&nbsp;<BR />I know for definite that ff bb is available to my home as the operatives have confirmed this but ordering over the phone is more expensive.</P><P>is this a con to make me use the over the phone service- and pay more?</P> Sat, 10 Oct 2026 11:21:39 GMT Craig601565663 2026-10-10T11:21:39Z https://helpforum.sky.com/t5/Broadband/Broadband-availability-checker/m-p/5390550#M597465 <P>I'm trying to order full fibre broadband online, but can't get past the - Checking Availability page!&nbsp;<BR />I know for definite that ff bb is available to my home as the operatives have confirmed this but ordering over the phone is more expensive.</P><P>is this a con to make me use the over the phone service- and pay more?</P> Sat, 10 Oct 2026 11:21:39 GMT https://helpforum.sky.com/t5/Broadband/Broadband-availability-checker/m-p/5390550#M597465 Craig601565663 2026-10-10T11:21:39Z https://helpforum.sky.com/t5/Broadband/Broadband-availability-checker/m-p/5391026#M597586 <P>Good morning <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4803334">@Craig601565663</a></SPAN> I'm sorry you're having issues ordering online. We're unable to place orders here so I don't know what's causing the problem I'm afraid but the cost should be the same ordered online or with our sales team. Thanks, Danielle&nbsp;</P> Sun, 11 Oct 2026 10:14:53 GMT https://helpforum.sky.com/t5/Broadband/Broadband-availability-checker/m-p/5391026#M597586 Danz994 2026-10-11T10:14:53Z