https://helpforum.sky.com/t5/Broadband/Speed-issue/m-p/5390328#M597375 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4213614">@Nick777</a>&nbsp;it is the broadband speed to the hub which is guaranteed which you can check by running the Service Checker in the My Sky app in the unlikely event it is below the minimum for your line the app should offer help. The WiFi speed at your devices is not guaranteed simply because that depends on the layout and type of construction of your home. This link explains more&nbsp;<A href="https://www.sky.com/help/articles/broadband-speeds-explained" target="_blank">https://www.sky.com/help/articles/broadband-speeds-explained</A></P> <P>&nbsp;</P> <P>&nbsp;</P> Sat, 10 Oct 2026 06:40:23 GMT Chrisee 2026-10-10T06:40:23Z https://helpforum.sky.com/t5/Broadband/Speed-issue/m-p/5390191#M597338 Not getting my broadband speed has im paying for Fri, 09 Oct 2026 19:14:13 GMT https://helpforum.sky.com/t5/Broadband/Speed-issue/m-p/5390191#M597338 Nick777 2026-10-09T19:14:13Z https://helpforum.sky.com/t5/Broadband/Speed-issue/m-p/5390328#M597375 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4213614">@Nick777</a>&nbsp;it is the broadband speed to the hub which is guaranteed which you can check by running the Service Checker in the My Sky app in the unlikely event it is below the minimum for your line the app should offer help. The WiFi speed at your devices is not guaranteed simply because that depends on the layout and type of construction of your home. This link explains more&nbsp;<A href="https://www.sky.com/help/articles/broadband-speeds-explained" target="_blank">https://www.sky.com/help/articles/broadband-speeds-explained</A></P> <P>&nbsp;</P> <P>&nbsp;</P> Sat, 10 Oct 2026 06:40:23 GMT https://helpforum.sky.com/t5/Broadband/Speed-issue/m-p/5390328#M597375 Chrisee 2026-10-10T06:40:23Z