https://helpforum.sky.com/t5/Broadband/Unreliable-and-dropping-connection/m-p/5389523#M597185 <P>Before the external cable damage, all my devices worked perfectly. This was 2 weeks ago.&nbsp; Since the five-day outage and subsequent engineer reconfiguration, my Hive Hub, internet connection te devices and Sky Q (internet) have been unreliable. Your engineer warned there could be internal issues. I need the line stability, internal connections and router configuration investigated.</P> Fri, 09 Oct 2026 04:50:13 GMT Shyamal2 2026-10-09T04:50:13Z https://helpforum.sky.com/t5/Broadband/Unreliable-and-dropping-connection/m-p/5389523#M597185 <P>Before the external cable damage, all my devices worked perfectly. This was 2 weeks ago.&nbsp; Since the five-day outage and subsequent engineer reconfiguration, my Hive Hub, internet connection te devices and Sky Q (internet) have been unreliable. Your engineer warned there could be internal issues. I need the line stability, internal connections and router configuration investigated.</P> Fri, 09 Oct 2026 04:50:13 GMT https://helpforum.sky.com/t5/Broadband/Unreliable-and-dropping-connection/m-p/5389523#M597185 Shyamal2 2026-10-09T04:50:13Z https://helpforum.sky.com/t5/Broadband/Unreliable-and-dropping-connection/m-p/5389524#M597186 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4802381">@Shyamal2</a>&nbsp;</P> <P>You are talking to other customers only on here and not Sky support so if you want this investigated you will need to contact Sky.</P> Fri, 09 Oct 2026 04:52:29 GMT https://helpforum.sky.com/t5/Broadband/Unreliable-and-dropping-connection/m-p/5389524#M597186 caesarome 2026-10-09T04:52:29Z