https://helpforum.sky.com/t5/Broadband/No-lights-openreach-box/m-p/5389444#M597151 <P>No lights</P><P>Tried different sockets&nbsp;</P><P>Like there's no power&nbsp;</P><P>Tried getting hold sky for last hour n half&nbsp;</P><P>Useless all AI</P><P>&nbsp;</P> Thu, 08 Oct 2026 20:25:20 GMT janey149 2026-10-08T20:25:20Z https://helpforum.sky.com/t5/Broadband/No-lights-openreach-box/m-p/5389444#M597151 <P>No lights</P><P>Tried different sockets&nbsp;</P><P>Like there's no power&nbsp;</P><P>Tried getting hold sky for last hour n half&nbsp;</P><P>Useless all AI</P><P>&nbsp;</P> Thu, 08 Oct 2026 20:25:20 GMT https://helpforum.sky.com/t5/Broadband/No-lights-openreach-box/m-p/5389444#M597151 janey149 2026-10-08T20:25:20Z https://helpforum.sky.com/t5/Broadband/No-lights-openreach-box/m-p/5389445#M597152 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3603451">@janey149</a>&nbsp; &nbsp;Try running the test here <A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.<BR /><BR /></P> Thu, 08 Oct 2026 20:26:44 GMT https://helpforum.sky.com/t5/Broadband/No-lights-openreach-box/m-p/5389445#M597152 GD1 2026-10-08T20:26:44Z