topic Re: Hub colour in Broadband

Hub colour

Mateusz83 — Wed, 07 Oct 2026 02:27:52 GMT

Hi folks

I am wondering if I could choose my hub broadband colour as I would really like to have black one as it would match my furniture colour. Thanks

Matt

Re: Hub colour

Daniel0210 — Wed, 07 Oct 2026 02:34:24 GMT

@Mateusz83
If you are new to the forum or this is your first post then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.

It doesn't work like that. The hub that is sent is based on the package you have.

Re: Hub colour

Chodley — Wed, 07 Oct 2026 05:38:13 GMT

@Daniel0210 wrote:
@Mateusz83
If you are new to the forum or this is your first post then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.

It doesn't work like that. The hub that is sent is based on the package you have.

Do Sky still keep their login details locked away so you can't buy and use a 3rd party router?

Re: Hub colour

Chrisee — Wed, 07 Oct 2026 07:22:56 GMT

@ChodleySky do not use specific log in details. Most third party routers can be connected to Sky lines if corrrctly configured. Sky do not support third party kit but this forum can help

@Mateusz83 Sky do not give a choice on which hub you get but they are switching to white models which are newer and faster and phasing out the older black models

Re: Hub colour

TimmyBGood — Wed, 07 Oct 2026 07:34:53 GMT

@Mateusz83 wrote:

I am wondering if I could choose my hub broadband colour as I would really like to have black one as it would match my furniture colour.

New customers usually receive a white Max Hub (2023) unless it's a white Gigafast+ Hub (2025)

The previous Sky Broadband Hub (2019) is black.

All earlier models are obsolete.