topic Re: Broadband router delivery issue in Broadband https://helpforum.sky.com/t5/Broadband/Broadband-router-delivery-issue/m-p/5387589#M596785 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4800522">@Kellyc1981</a>&nbsp;<BR />If you are new to the forum or this is your first post then welcome to the Community, which is predominantly made up of <STRONG>Sky customers helping other Sky customers. </STRONG>You aren’t talking to Sky by posting here.<BR /><BR /></P> <P><SPAN>The postman/woman will usually leave it hidden if no one is in. You shouldn't need to sign for it. Has this happened?<BR /><BR /></SPAN></P> <P><SPAN>They should also pop a card through the letterbox telling you where it was left and the tracking should show some information on it too.</SPAN></P> <P>&nbsp;</P> <P><SPAN>Otherwise you need to contact Sky.&nbsp;</SPAN></P> Tue, 06 Oct 2026 15:49:41 GMT Daniel0210 2026-10-06T15:49:41Z Broadband router delivery issue https://helpforum.sky.com/t5/Broadband/Broadband-router-delivery-issue/m-p/5387588#M596784 <P>Royal Mail tracking show equipment as delivered but is hasn't been?</P><P>Royal Mail have advised me to contact yourselves to raise this issue with them&nbsp;</P> Tue, 06 Oct 2026 15:44:50 GMT https://helpforum.sky.com/t5/Broadband/Broadband-router-delivery-issue/m-p/5387588#M596784 Kellyc1981 2026-10-06T15:44:50Z Re: Broadband router delivery issue https://helpforum.sky.com/t5/Broadband/Broadband-router-delivery-issue/m-p/5387589#M596785 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4800522">@Kellyc1981</a>&nbsp;<BR />If you are new to the forum or this is your first post then welcome to the Community, which is predominantly made up of <STRONG>Sky customers helping other Sky customers. </STRONG>You aren’t talking to Sky by posting here.<BR /><BR /></P> <P><SPAN>The postman/woman will usually leave it hidden if no one is in. You shouldn't need to sign for it. Has this happened?<BR /><BR /></SPAN></P> <P><SPAN>They should also pop a card through the letterbox telling you where it was left and the tracking should show some information on it too.</SPAN></P> <P>&nbsp;</P> <P><SPAN>Otherwise you need to contact Sky.&nbsp;</SPAN></P> Tue, 06 Oct 2026 15:49:41 GMT https://helpforum.sky.com/t5/Broadband/Broadband-router-delivery-issue/m-p/5387589#M596785 Daniel0210 2026-10-06T15:49:41Z