topic Cancel sky broadband in Broadband

Cancel sky broadband

robinhoody — Tue, 06 Oct 2026 13:45:20 GMT

I have sent 2 emails to csncel

my broadband with sky as i am now out of contract, but have had no response.

i am anroad at moment so don't really want to call them, anyone have suggestions how else to contact them?

Re: Cancel sky broadband

Daniel0210 — Tue, 06 Oct 2026 13:53:09 GMT

@robinhoody
For Broadband and Sky Talk subscriptions this link explains the various methods to cancel completely.
https://www.sky.com/help/articles/cancel-sky-broadband

You should receive an email from Sky acknowledging the cancellation.

Return packaging for any equipment Sky expect back will be sent out to you near the end of the 14 day notice period to the address the account was registered at. It’s important you keep any proof of posting indefinitely.

Re: Cancel sky broadband

2muchTV — Tue, 06 Oct 2026 14:25:41 GMT

Further to the link shared by @Daniel0210 scroll down to the tab that says "no I need more help" and then scroll down to the bottom of the page where it states "write to us"

I have used email to cancel TV subscriptions easily. I would've thought it would be the same with broadband