broadband not working properly.

Diana19 — Tue, 06 Oct 2026 08:04:18 GMT

Problems with skyglass viewing. When trying to watch stemming channels it strats buffering every minute or so. I have sky Wifi Max so Souldnt have i gotten skywifi max pods?

Thanks

Re: broadband not working properly.

caesarome — Tue, 06 Oct 2026 08:48:28 GMT

@Diana19

If you have Wi-Fi Max on your account at about £6 per month then Sky will loan up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

The first one can be self installed while a second and third will require an engineer visit.

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.

Alternatives are homeplugs or your own mesh network.

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broadband not working properly.

Re: broadband not working properly.