https://helpforum.sky.com/t5/Broadband/Not-connected/m-p/5387101#M596660 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4625784">@AbbieCrutchlow</a>&nbsp;<BR />If you are new to the forum or this is your first post then welcome to the Community, which is predominantly made up of <STRONG>Sky customers helping other Sky customers. </STRONG>You aren’t talking to Sky by posting here.<BR /><BR />When there are broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided. <BR /><BR />See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens… <BR /><A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014</A><BR /><BR />If you have an ONT box displaying a red light, see this further advice…<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A><BR /><BR />This link provides information about the coloured lights you may see on the various hubs <BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A> <BR /><BR />Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.</P> Tue, 06 Oct 2026 03:54:39 GMT Daniel0210 2026-10-06T03:54:39Z https://helpforum.sky.com/t5/Broadband/Not-connected/m-p/5387084#M596652 Router has orange light not connected to broadband Mon, 05 Oct 2026 23:34:38 GMT https://helpforum.sky.com/t5/Broadband/Not-connected/m-p/5387084#M596652 AbbieCrutchlow 2026-10-05T23:34:38Z https://helpforum.sky.com/t5/Broadband/Not-connected/m-p/5387101#M596660 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4625784">@AbbieCrutchlow</a>&nbsp;<BR />If you are new to the forum or this is your first post then welcome to the Community, which is predominantly made up of <STRONG>Sky customers helping other Sky customers. </STRONG>You aren’t talking to Sky by posting here.<BR /><BR />When there are broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided. <BR /><BR />See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens… <BR /><A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014</A><BR /><BR />If you have an ONT box displaying a red light, see this further advice…<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A><BR /><BR />This link provides information about the coloured lights you may see on the various hubs <BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A> <BR /><BR />Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.</P> Tue, 06 Oct 2026 03:54:39 GMT https://helpforum.sky.com/t5/Broadband/Not-connected/m-p/5387101#M596660 Daniel0210 2026-10-06T03:54:39Z