https://helpforum.sky.com/t5/Broadband/Broadband-Connection/m-p/5386946#M596616 <P>Sorry&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4799916">@DeanChugs</a>&nbsp;but as we are customers here who help each other so you are not talking to Sky if you wish to do this you will need to call them.</P> <P>&nbsp;</P> <P>What lights are lit (or not) on your broadband hub ?</P> <P>&nbsp;</P> Mon, 05 Oct 2026 18:46:27 GMT caesarome 2026-10-05T18:46:27Z https://helpforum.sky.com/t5/Broadband/Broadband-Connection/m-p/5386943#M596615 <P>You have suggested that I needed a new hub and booster and I've agreed and you have supplied the equipment. All installed now it is saying there is no broadband connection! You have advised a specialist WiFi engineer will be here on the 16th, this is not good enough I am a long term customer spending some £140 per month I really require a better service than this. Please could you look at how you can now best support me now please and thank you.&nbsp;</P> Mon, 05 Oct 2026 18:42:36 GMT https://helpforum.sky.com/t5/Broadband/Broadband-Connection/m-p/5386943#M596615 DeanChugs 2026-10-05T18:42:36Z https://helpforum.sky.com/t5/Broadband/Broadband-Connection/m-p/5386946#M596616 <P>Sorry&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4799916">@DeanChugs</a>&nbsp;but as we are customers here who help each other so you are not talking to Sky if you wish to do this you will need to call them.</P> <P>&nbsp;</P> <P>What lights are lit (or not) on your broadband hub ?</P> <P>&nbsp;</P> Mon, 05 Oct 2026 18:46:27 GMT https://helpforum.sky.com/t5/Broadband/Broadband-Connection/m-p/5386946#M596616 caesarome 2026-10-05T18:46:27Z