topic Re: WiFi disconnects in Broadband

WiFi disconnects

Andy713 — Wed, 30 Sep 2026 15:53:37 GMT

My mobile is disconnecting from my home WiFi continuously and I have to go into settings every time to reconnect it.

can someone suggest something to fix this issue

Re: WiFi disconnects

jamesn123 — Wed, 30 Sep 2026 16:20:56 GMT

Hi @Andy713

Are any other devices suffering an issue like this or just your phone? What make and model is it?

Re: WiFi disconnects

Andy713 — Sun, 04 Oct 2026 02:01:19 GMT

It's the only device with the problem an iPhone 13SE running on the latest software update 26.7.1

Re: WiFi disconnects

Me134 — Sun, 04 Oct 2026 05:58:49 GMT

@Andy713 wrote:
It's the only device with the problem an iPhone 13SE running on the latest software update 26.7.1

I'm strictly Android but try the following

• Open Settings > Wi-Fi.
• Tap the blue "i" (info) icon next to your Sky network.
• Toggle off both Private Wi-Fi Address and Limit IP Address Tracking.
• Ensure Auto-Join is toggled on