https://helpforum.sky.com/t5/Broadband/Upgrade/m-p/5385744#M596377 <P>Trying to upgrade Superfast to Full Fibre. I have contacted sky over the last 2 days trying to upgrade which they have tried 6 times but it fails with a technical error. I have looked at the openreach checker which shows a Congested Duct flag</P> Sat, 03 Oct 2026 16:29:28 GMT Turner00_ 2026-10-03T16:29:28Z https://helpforum.sky.com/t5/Broadband/Upgrade/m-p/5385744#M596377 <P>Trying to upgrade Superfast to Full Fibre. I have contacted sky over the last 2 days trying to upgrade which they have tried 6 times but it fails with a technical error. I have looked at the openreach checker which shows a Congested Duct flag</P> Sat, 03 Oct 2026 16:29:28 GMT https://helpforum.sky.com/t5/Broadband/Upgrade/m-p/5385744#M596377 Turner00_ 2026-10-03T16:29:28Z https://helpforum.sky.com/t5/Broadband/Upgrade/m-p/5385775#M596384 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4797936">@Turner00_</a>&nbsp;what is happening is Sky place an order with Openreach who reject the order duectonthe blocked duct which means they are unwilling to do the work to clear tge duct which can be under a road. Unfortunately there is little you or Sjy can do to changecthe position.</P> Sat, 03 Oct 2026 17:53:54 GMT https://helpforum.sky.com/t5/Broadband/Upgrade/m-p/5385775#M596384 Chrisee 2026-10-03T17:53:54Z