topic Re: Download Speed in Broadband

Download Speed

NeilTS — Sat, 03 Oct 2026 09:38:20 GMT

I've ran a download spped check and I'm getting between 15-30 mbps but my guaranteed download speed is 100mbps, should I contact Sky?

GD1 — Sat, 03 Oct 2026 09:40:47 GMT

@NeilTS What does the mysky app show as the speed Sky measure is the speed to the hub, not beyond.

NeilTS — Sat, 03 Oct 2026 09:43:02 GMT

147. So when I run a speed check on a device and it's shows a lower speed, because I'm getting 100+ to my hub, it's working correctly?

GD1 — Sat, 03 Oct 2026 09:48:19 GMT

@NeilTS Correct, an ISP doesn't guarantee the same speed your line gets over wifi as there are a number of variables with wifi.

NeilTS — Sat, 03 Oct 2026 10:12:58 GMT

Ok, thank you.

TimmyBGood — Sat, 03 Oct 2026 10:22:26 GMT

The 'guaranteed' wireless speed (if the WiFi Max subscription supplement is on the account) is 25Mbs