https://helpforum.sky.com/t5/Broadband/Charges/m-p/5385230#M596265 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1687277">@steve45hayes</a>&nbsp;</P> <P>You pay the charge then Sky will apply a credit to your account as per this:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/switching-credit-offer" target="_blank">https://www.sky.com/help/articles/switching-credit-offer</A></P> <P><BR /><EM>You must provide a copy of the bill from your previous supplier where you have been charged an early termination fee and a copy of a statement&nbsp;showing that you have paid it and send these to Sky via this email address -&nbsp;switchingcredit@sky.uk</EM></P> Fri, 02 Oct 2026 19:12:17 GMT caesarome 2026-10-02T19:12:17Z https://helpforum.sky.com/t5/Broadband/Charges/m-p/5385213#M596253 I'm being charged £30 from my previous broadband supplier will sky pay this and how Fri, 02 Oct 2026 18:56:29 GMT https://helpforum.sky.com/t5/Broadband/Charges/m-p/5385213#M596253 steve45hayes 2026-10-02T18:56:29Z https://helpforum.sky.com/t5/Broadband/Charges/m-p/5385230#M596265 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1687277">@steve45hayes</a>&nbsp;</P> <P>You pay the charge then Sky will apply a credit to your account as per this:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/switching-credit-offer" target="_blank">https://www.sky.com/help/articles/switching-credit-offer</A></P> <P><BR /><EM>You must provide a copy of the bill from your previous supplier where you have been charged an early termination fee and a copy of a statement&nbsp;showing that you have paid it and send these to Sky via this email address -&nbsp;switchingcredit@sky.uk</EM></P> Fri, 02 Oct 2026 19:12:17 GMT https://helpforum.sky.com/t5/Broadband/Charges/m-p/5385230#M596265 caesarome 2026-10-02T19:12:17Z