Weak WIFI downstairs

Rose-Marie — Fri, 02 Oct 2026 15:07:58 GMT

Hi,

my WiFi downstairs especially in the office is very weak and struggling with working from home. How can this be improved?

I have tried disconnecting and reconnecting and forgetting the WIFi and signing back in but it has not improved. It's been happening since the broadband was installed

Re: Weak WIFI downstairs

Chrisee — Fri, 02 Oct 2026 15:12:18 GMT

@Rose-Marie Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surface then the only answer is additional wifi sources.

Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max or buy your own wifi system and use that instead of the Sky hub's WiFi.

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Weak WIFI downstairs

Re: Weak WIFI downstairs