topic Re: Verify email account scam? in Broadband

Re: Verify email account scam?

sandeeoz — Thu, 01 Oct 2026 16:50:07 GMT

had e mail from the sky e mail contact address to say my sky broadband service changing next year and need to upgrade for free. I spoke to sky and they said not from them snd service no changing!! is it a fake or does the left hand have no idea what right one is doing!!!

Re: Verify email account scam?

Mark39 — Thu, 01 Oct 2026 17:01:09 GMT

@sandeeoz quite possibly the latter. Did the email address you by hame? What did it ask you to do? Or was it for information only?

Re: Verify email account scam?

sandeeoz — Thu, 01 Oct 2026 17:06:54 GMT

IT ASKED ME TO CLICK ON A LINK TO EXPLORE MY OPTIONS AND WAS ADRESSED TO ME BY NAME

Re: Verify email account scam?

caesarome — Thu, 01 Oct 2026 18:32:20 GMT

@sandeeoz

It could well be from Sky as they are upgrading customers to Sky Fibre if you are currently on a copper line to your property as you can read about here:

https://www.sky.com/help/articles/upcoming-changes-to-your-sky-broadband-and-talk-service

It is somewhat surprising that whoever you spoke to wasn't aware of this.