topic Re: Coversion cable and old cable does not fit in new flat in Broadband https://helpforum.sky.com/t5/Broadband/Coversion-cable-and-old-cable-does-not-fit-in-new-flat/m-p/5383295#M595617 <P>Hi thank you!</P><P>&nbsp;</P><UL><LI>I've realised there is only an old telephone wire adapter in the wall and actually nowhere for the conversion cables. Sky have called me back and are sending our a full conversion pack with every adapter , fingers crossed&nbsp;</LI></UL> Wed, 30 Sep 2026 12:57:32 GMT Sophiedamb 2026-09-30T12:57:32Z Coversion cable and old cable does not fit in new flat https://helpforum.sky.com/t5/Broadband/Coversion-cable-and-old-cable-does-not-fit-in-new-flat/m-p/5383276#M595610 <P>I have moved flat and was sent a new conversion cable. Neither the old cable or the new cable fit in the open reach box inside the flat</P> Wed, 30 Sep 2026 12:40:45 GMT https://helpforum.sky.com/t5/Broadband/Coversion-cable-and-old-cable-does-not-fit-in-new-flat/m-p/5383276#M595610 Sophiedamb 2026-09-30T12:40:45Z Re: Coversion cable and old cable does not fit in new flat https://helpforum.sky.com/t5/Broadband/Coversion-cable-and-old-cable-does-not-fit-in-new-flat/m-p/5383292#M595614 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4795727">@Sophiedamb</a>&nbsp;</P> <P>Is this Openreach box a phone box or an ONT (Optical network terminal) similar to this:</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="download.jpg" style="width: 226px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/117940i173089A78FA85C46/image-size/large?v=v2&amp;px=999" role="button" title="download.jpg" alt="download.jpg" /></span></P> Wed, 30 Sep 2026 12:56:17 GMT https://helpforum.sky.com/t5/Broadband/Coversion-cable-and-old-cable-does-not-fit-in-new-flat/m-p/5383292#M595614 caesarome 2026-09-30T12:56:17Z Re: Coversion cable and old cable does not fit in new flat https://helpforum.sky.com/t5/Broadband/Coversion-cable-and-old-cable-does-not-fit-in-new-flat/m-p/5383295#M595617 <P>Hi thank you!</P><P>&nbsp;</P><UL><LI>I've realised there is only an old telephone wire adapter in the wall and actually nowhere for the conversion cables. Sky have called me back and are sending our a full conversion pack with every adapter , fingers crossed&nbsp;</LI></UL> Wed, 30 Sep 2026 12:57:32 GMT https://helpforum.sky.com/t5/Broadband/Coversion-cable-and-old-cable-does-not-fit-in-new-flat/m-p/5383295#M595617 Sophiedamb 2026-09-30T12:57:32Z