https://helpforum.sky.com/t5/Broadband/BT-cancellation-fee-refund/m-p/5383209#M595600 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4795667">@Dave0912</a>&nbsp;Once you have settled the bill with your previous provider first, This link explains how to apply for switch credit<BR /><BR /><A href="https://www.sky.com/help/articles/switching-credit-offer?DCMP=dmc-skycom:na_switch_credit#M1014" target="_blank">https://www.sky.com/help/articles/switching-credit-offer?DCMP=dmc-skycom:na_switch_credit#M1014</A><BR /><BR />Note switch credit is limited to a maximum of £300 (service = tv £100 and/or broadband £200)<BR /><BR />the documents that need to be sent in pdf are a copy of your final bill clearly and separately identifying the termination charges and a copy of the statement showing it's been paid<BR /><BR />Note you must apply within 90 days of your sky service activation date</P> Wed, 30 Sep 2026 11:57:06 GMT SKY1992bf 2026-09-30T11:57:06Z https://helpforum.sky.com/t5/Broadband/BT-cancellation-fee-refund/m-p/5383207#M595598 <P>Can you please advise how I claim my Bt cancellation fee refund.&nbsp;</P> Wed, 30 Sep 2026 11:54:58 GMT https://helpforum.sky.com/t5/Broadband/BT-cancellation-fee-refund/m-p/5383207#M595598 Dave0912 2026-09-30T11:54:58Z https://helpforum.sky.com/t5/Broadband/BT-cancellation-fee-refund/m-p/5383209#M595600 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4795667">@Dave0912</a>&nbsp;Once you have settled the bill with your previous provider first, This link explains how to apply for switch credit<BR /><BR /><A href="https://www.sky.com/help/articles/switching-credit-offer?DCMP=dmc-skycom:na_switch_credit#M1014" target="_blank">https://www.sky.com/help/articles/switching-credit-offer?DCMP=dmc-skycom:na_switch_credit#M1014</A><BR /><BR />Note switch credit is limited to a maximum of £300 (service = tv £100 and/or broadband £200)<BR /><BR />the documents that need to be sent in pdf are a copy of your final bill clearly and separately identifying the termination charges and a copy of the statement showing it's been paid<BR /><BR />Note you must apply within 90 days of your sky service activation date</P> Wed, 30 Sep 2026 11:57:06 GMT https://helpforum.sky.com/t5/Broadband/BT-cancellation-fee-refund/m-p/5383209#M595600 SKY1992bf 2026-09-30T11:57:06Z https://helpforum.sky.com/t5/Broadband/BT-cancellation-fee-refund/m-p/5383287#M595612 <P>Perfect&nbsp; Thanks</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 30 Sep 2026 12:51:58 GMT https://helpforum.sky.com/t5/Broadband/BT-cancellation-fee-refund/m-p/5383287#M595612 Dave0912 2026-09-30T12:51:58Z