https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5382661#M595499 <P>my Internet doesn't seem to be working, even though it says I've got a good connection</P> Tue, 29 Sep 2026 18:15:23 GMT Kerrylucas 2026-09-29T18:15:23Z https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5382661#M595499 <P>my Internet doesn't seem to be working, even though it says I've got a good connection</P> Tue, 29 Sep 2026 18:15:23 GMT https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5382661#M595499 Kerrylucas 2026-09-29T18:15:23Z https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5382706#M595511 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4795180">@Kerrylucas</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 29 Sep 2026 18:50:03 GMT https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5382706#M595511 caesarome 2026-09-29T18:50:03Z