topic Re: Placing an order does not work since yesterday? in Broadband

Placing an order does not work since yesterday?

Chris_2 — Mon, 28 Sep 2026 09:05:32 GMT

HI,

Once filled out all the forms to order a full fibre deal, finally clicking "place order" results in a page saying that this is currently not possible and I should try again later?
I am trying since yesterday.

How can I order a product then?

Re: Placing an order does not work since yesterday?

caesarome — Mon, 28 Sep 2026 09:06:57 GMT

@Chris_2 wrote:

How can I order a product then?

If the website is having issues then calling will be the only way to get it placed.

Re: Placing an order does not work since yesterday?

Chris_2 — Mon, 28 Sep 2026 09:15:23 GMT

Thank you cesarome!

Maybe it is just me, but I cant even find a phone number on this webside.... any help or contact link just forwards me to the same pages, that do not have a phone number presented.

I tried also the virtual chat multiple times. But this bot is useless and whenever I need a proper answer from a human "sorry we have no one available at the moment".